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About iKhmer CRM

Our Story

iKhmer CRM is the flagship product of iManage CRM Tools™ (Powered by iLearn Tools Systems), created by Ken to modernize how Cambodian businesses manage customer relationships, operations, and growth.

What started as a vision to give local entrepreneurs tools as powerful as global CRMs—but affordable and accessible—has evolved into a full-featured business management platform built on Firebase and Next.js.

The Vision

"Build powerful systems that look, feel, and perform like major CRMs — but run entirely inside Google's ecosystem, affordable and secure."

We combine the flexibility of modern web apps with the reliability of Firebase to deliver enterprise-grade features at startup-friendly prices.

Key Features

📇 Contact Management

  • Unlimited contacts on Pro tier
  • Smart tagging and categorization
  • Quick search and filtering
  • Import/export capabilities

📝 Message Templates

  • Pre-written messages for common scenarios
  • Variable insertion (name, phone, business)
  • Quick send via Telegram or copy-paste
  • Template versioning and history

🛍️ Product & Service Catalog

  • Showcase your offerings publicly
  • Pricing and availability management
  • Image galleries and descriptions--Pro+
  • Public profile integration

🌐 Public Business Profile

  • Beautiful, mobile-responsive pages
  • Custom URL slug (yourbusiness [Display Name])
  • SEO-optimized for discoverability
  • Lead capture forms

📊 Analytics Dashboard

  • Contact growth tracking
  • Message template usage
  • Public profile views
  • Business insights

How It Works

For New Users

  1. Sign Up - Create your free account in under 60 seconds
  2. Add Contacts - Import existing customers or add manually
  3. Create Templates - Build your message library
  4. Set Up Profile - Customize your public business page
  5. Start Growing - Use analytics to track progress

Tiered Access

Free Tier

  • 20 contacts
  • 5 message templates
  • Core features

Starter Tier ($5/month)

  • 100 contacts
  • 20 message templates
  • Enhanced public profile
  • 3 catalog items

Pro (Pro+) Tier ($10 ($15)/month)

  • 500 contacts
  • Unlimited templates
  • Full public profile customization
  • Unlimited catalog items
  • Gallery (20 images)--Pro+
  • Weekly specials
  • Priority support

Technology

Built With

  • Next.js 14 - Modern React framework
  • Firebase - Authentication, database, hosting
  • Tailwind CSS - Beautiful, responsive design
  • TypeScript - Type-safe, maintainable code

Security

  • End-to-end encryption
  • Secure Firebase authentication
  • Role-based access control
  • Regular security audits
  • Data backups and redundancy

Copyright & Intellectual Property

Ownership

iKhmer CRM and all associated code, designs, documentation, and systems are the exclusive property of iManage CRM Tools™ (Powered by iLearn Tools Systems).

Creator & Owner: Nigel K. Polk
Copyright © 2024-2025 - All Rights Reserved

Protection

All source code, user interface designs, database structures, algorithms, and business logic are protected under:

  • United States Copyright Law (Title 17, U.S. Code)
  • Berne Convention for the Protection of Literary and Artistic Works
  • Cambodia's Law on Copyright and Related Rights

Authorship Verification

Complete development history is documented and verifiable through:

  • Firebase deployment logs and ownership records
  • GitHub/OneDrive version control timestamps
  • npm build logs and package configurations
  • OpenAI ChatGPT session archives (design and technical planning)
  • Domain registration and SSL certificate records

License

This software is proprietary and confidential. Unauthorized copying, distribution, modification, or use is strictly prohibited and may result in legal action.

For licensing inquiries: connectionbuilders@proton.me

Development Journey

Timeline

  • Late 2024: Concept and architecture planning
  • Q1 2025: Core development in Firebase Studio
  • Mid 2025: Beta testing and feature refinement
  • Late 2025: Public launch and scaling

Design Philosophy

Every feature was designed with Cambodian businesses in mind:

  • Khmer language support - Full localization
  • Mobile-first design - Most users access via phone
  • Offline resilience - Works even with spotty internet
  • Low bandwidth - Optimized for slower connections
  • Simple pricing - No hidden fees or surprises

AI-Assisted Development

Built with the assistance of OpenAI's ChatGPT as a collaborative planning and technical advisory tool. All design decisions, architecture choices, and implementation strategies were directed by Nigel K. Polk with AI serving as a development accelerator.

Support & Contact

Get Help

Report Issues

Found a bug? Have a feature request? We'd love to hear from you:

Roadmap

Coming Soon

  • 🤖 AI-powered message suggestions
  • 📱 Native mobile apps (iOS & Android)
  • 💳 Integrated payment processing
  • 📞 Built-in calling and SMS
  • 🌍 Multi-language support (English, Khmer, Vietnamese)
  • 🔗 Zapier and API integrations

Long-Term Vision

Build a complete suite of business tools for Southeast Asian entrepreneurs:

  • iKhmer Ride - Driver and passenger management
  • iHub Classifieds - Local marketplace platform
  • iLearn LMS - Educational course management
  • iManage Suite - Complete business automation

Frequently Asked Questions

General

Q: Is my data secure?
A: Yes. We use Firebase's enterprise-grade security with encryption at rest and in transit. Your data is backed up daily and stored in Google Cloud's secure data centers.

Q: Can I export my data?
A: Absolutely. You own your data and can export it anytime as CSV or JSON files.

Q: What happens if I cancel?
A: You'll be downgraded to the free tier. Your data remains accessible but with feature limitations. You can re-upgrade anytime.

Pricing

Q: Are there any hidden fees?
A: No. The price you see is the price you pay. No setup fees, no surprise charges.

Q: Can I change plans?
A: Yes. Upgrade or downgrade anytime. Changes take effect immediately.

Q: Do you offer refunds?
A: Yes. 30-day money-back guarantee on all paid plans, no questions asked.

Technical

Q: Does it work offline?
A: Partially. You can view existing data offline, but creating/editing requires internet connection.

Q: What browsers are supported?
A: Chrome, Firefox, Safari, and Edge (latest versions). Mobile browsers fully supported.

Q: Can I use it on mobile?
A: Yes! Fully responsive design optimized for phones and tablets.

Business

Q: Can multiple people access one account?
A: Currently, each account is single-user. Team features coming in Q2 2025.

Q: Is there a discount for annual billing?
A: Yes! Save 20% with annual plans (coming soon).

Q: Can I white-label this for my clients?
A: Not yet, but enterprise licensing is on our roadmap. Contact us for early access.

Legal

Terms of Service

By using iKhmer CRM, you agree to our Terms of Service and Privacy Policy.

Privacy Policy

We collect only essential data to provide our service. We never sell your information. Full privacy policy at: connectionbuilders@proton.me

Data Processing

Data is processed and stored in compliance with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Cambodia's Personal Data Protection Law

Contact Legal

For legal inquiries: connectionbuilders@proton.me

Acknowledgments

Built With Support From

  • OpenAI (ChatGPT) - Development assistance and technical planning
  • Firebase/Google Cloud - Infrastructure and hosting
  • Next.js/Vercel - Framework and deployment tools
  • The Cambodian entrepreneurship community - Feedback and inspiration

Special Thanks

To every small business owner in Cambodia who inspired this project. Your hustle, creativity, and resilience drive us to build better tools.

iKhmer CRM - Built in Cambodia, for Cambodia, and the world.

Last Updated: November 2025